We want your K-pop order to arrive safely and smoothly. Here’s everything you need to know about shipping, returns, and replacements.
Shipping
We currently ship orders within the United States.
Orders are processed and shipped within 1–3 business days.
Orders are shipped via USPS. Customers will receive tracking information when available.
Returns & Replacements
We only accept returns for items that arrive damaged or if we send an incorrect item. Please contact us within 7 days of delivery with your order number and photos showing the damage or incorrect item. We will work with you to arrange a replacement or refund. We do not accept returns for change of mind or items ordered in error.